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Webshop and ERP systems

An integration layer that connects your webshop, ERP, payment provider and carrier. Every order is tracked from checkout to fulfilment, stock has one source of truth, and a failed step is retried or raises an alert so it can be recovered.

Describe what you need

What you get

  • An integration layer between storefront, backend, ERP, payment provider and carrier, through APIs, queues or direct connections
  • A system design: which system owns which data, the sync rules and the trade-offs behind them
  • Order states tracked from checkout to fulfilment, including cancellations, refunds and failed payments
  • Defined failure handling for API timeouts and desyncs, with retries, dead-letter queues and alerts
  • Monitoring and logging for the failure modes identified in the design
  • Documentation of the system as built, for handover

How it works

  1. 01

    Map the current flows

    We trace how orders, stock, payments and shipping statuses move between the systems today, and where they break or need manual fixes.

  2. 02

    Design the system

    We decide which system owns each type of data, how the others sync with it, and what happens when a payment fails, an API times out or the systems desync.

  3. 03

    Build the integration layer

    We connect the systems through APIs, queues or direct connections, with retries, dead-letter queues and alerts for each failure case.

  4. 04

    Set up monitoring and logging

    Logs and alerts cover the failure modes identified in the design, so a stalled order or a failed refund shows up early.

  5. 05

    Document and hand over

    We document how the system works as built, so the next person can operate it without guesswork.

Problems it solves

  • ProblemA customer pays, but a missed webhook or a partial write stops the order, and nothing is shipped.

    SolutionWe model the flow from checkout to fulfilment as tracked state changes. A failed step is retried, or moved to a dead-letter queue with an alert so it can be recovered.

  • ProblemStock levels drift between the webshop and the ERP, so items are oversold or phantom stock blocks legitimate orders.

    SolutionWe make one system the source of truth for stock and set sync rules for every system that reads or changes it. The store and the ERP then show the same levels.

  • ProblemThe store marks an order fulfilled while the carrier has no record, and customers write in asking where it is.

    SolutionWe integrate the carrier and pass tracking and status updates back to the store and the customer automatically, so nobody has to chase shipments by hand.

  • ProblemSomeone corrects orders and stock by hand every morning, and the shop depends on that routine to keep running.

    SolutionWe find the failures behind each recurring manual fix, such as API timeouts or desyncs, and handle them in the integration layer. The daily manual correction stops or becomes a short weekly check.

What it covers

  • For exampleShopify, WooCommerce
  • For exampleOdoo
  • For exampleStripe
  • Carrier integration with tracking updates
  • Connections through APIs, queues or direct links
  • One source of truth for stock
  • Order states tracked from checkout to fulfilment
  • Retries, dead-letter queues and alerts for failed steps
  • Monitoring and logging of known failure modes
Typical scope

Typical engagements run 2–6 weeks, depending on how many systems are in scope, how clean the current data is, and whether we fix an existing setup or build from scratch.

Next step

Send a short description of what you need and the systems involved. We reply with proposed next steps.

Describe what you need